Amazon Contact Number: 0800 496 1081

Phone Amazon customer services for free by dialling their freephone contact number 0800 496 1081 to discuss your Prime membership, to get a refund for a defective item and to track an order.

Amazon is officially the largest internet retailer in the world with hugely popular operations in the United Kingdom. They have also branched out into video streaming, TV show production as well as selling hardware such as their Kindle e-reader and tablet devices. You should call their customer care freephone number 0800 496 1081 to contact an advisor in order to get a refund for a product you have purchased from their website, where you can also change the postage options selected so that you receive your items faster. Similarly you can phone this helpline to track your Amazon package and to change where they leave your parcel if you aren’t in on the delivery date.

Their free-to-call telephone number 0800 496 1081 should also be used for enquiries relating to your Amazon Prime membership, therefore if you would like to renew your annual or monthly subscription you should call this helpline to do so. By contrast if you are no longer satisfied with the services you get with your Prime membership you may phone this number to cancel your subscription. You should also call this number if you have purchased a Kindle e-reader and you need technical support when downloading books. Similarly you can call this number for helpful tips with using your Amazon Fire Stick to control your television and video streaming. Finally if you have any enquiries about the TV programmes and films shown on Prime Video you can call this helpline to get further information about your favourite show.


Amazon UK head office & complaints – 0207 084 7911

Phone Amazon’s head office in London directly by calling their UK contact number 0207 084 7911 to make a complaint about a defective item you have received and if you believe that you have been overcharged on your Prime membership. You should also phone this number if you are seller who uses their online platform and you have not been paid for a product which you sent out.


Amazon UK contact numbers

Amazon department Phone number
Customer services 0800 496 1081
Kindle enquiries 0800 496 2449
Amazon UK head office & complaints 0207 084 7911


Write to Amazon

You can also send written enquiries to Amazon by using their customer service postal address below, however this method is normally slower than calling their telephone numbers and please do not include sensitive information which could be used by fraudsters to access your account.

Amazon Customer Services,
1-9 The Grove,
SL1 1QP,
United Kingdom.