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Carphone Warehouse Contact Number: 0370 111 6565

Call the Carphone Warehouse customer service telephone number 0370 111 6565 to contact a representative with any enquiries about the cost of new mobile handset or for support regarding an ongoing contract.

 

About Carphone Warehouse

Carphone Warehouse is a mobile phone retailer with over 2400 stores across Europe, many of which are located in the United Kingdom. Notably, the Carphone Warehouse sells both android and iPhone handsets along with a range of tablet computers in both its online and high street stores. Customers with warranty on their phone have access to the store’s ‘Geek Service’ for 24-hour technological support.

 

Carphone Warehouse Customer Services – 0370 111 6565

Call the Carphone Warehouse customer services telephone number 0370 111 6565 to enquire about how to upgrade your handset if it is at the end of its contract period. You can also discuss how to change your contract agreement if you would like to amend your monthly minutes and date allowance. If you are updating your handset to a newer Android or iPhone model then you may wish to ask the Carphone Warehouse customer service for your PAC code so that you can keep your current contact number. Alternatively, callers can purchase additional roaming data that can be charged to their next monthly bill when speaking to a customer service representative.

 

Geek Squad – 0800 049 6190

Phone the Carphone Warehouse’s Geek Squad team on their freephone number 0800 049 6190 for support regarding a technical issue that you are having with your handset. However, it should be noted that you will need to have a warranty agreement or a mobile phone insurance policy in place before you can send in your handset to the Geek Squad for repairs.

 

Sales Advice – 0800 049 6250

Call Carphone Warehouse on their freephone telephone number for sales 0800 049 6250 to enquire about prices of the latest mobile handsets. Moreover, the Carphone Warehouse customer service representative can offer a quote on the value your current phone if used as part-exchange before a new purchase.

 

Call Costs and Contact Hours

The Carphone customer service helpline uses a geographic contact number that will charge callers the standard per-minute rate as any other local call made from a UK mobile or landline telephone. However, both the Geek Squad and Sales advice helplines operate a freephone 0800 number meaning that calls will be able to get in touch completely free of charge.

The Carphone Warehouse call centre is available to be contacted during the opening hours of 8am-7pm Monday-Friday, 9am-6pm Saturday and 10am-5pm Sundays.

 

All Contact Numbers Together

Carphone Warehouse Department UK Contact Number Opening Hours
Customer Service 0370 111 6565 8am-7pm Monday-Friday, 9am-6pm Saturday, 10am-5pm Sunday
Sales Advice 0800 049 6250 8am-10pm Monday-Friday, 8am-8pm weekends, 10am-5pm Bank Holidays
Phone Repairs 0800 276 1373 8am-8pm Monday to Saturday, 10am-5pm Sunday
Geek Squad 0800 049 1067 24 hours a day, 7 days a week
Lifeline Insurance 0800 049 6193 24 hours a day, 7 days a week

 

Write to Carphone Warehouse

If you would like to send a a formal complaint then you should write to the Carphone Warehouse UK Head Office postal address: Carphone Warehouse, PO Box 375, Southampton, SO30 2PU, United Kingdom.